Frequently Asked Questions

Question 1

What services does Ashli’s “Off” Main offer?

Accepted Answer

We provide a full menu of hair services (cuts, hair coloring, highlights, wedding updos/special‑occasion styling), along with nails and facials—all in a relaxing, boutique setting.

Question 2

What haircare or skincare brands do you use?

Accepted Answer

Service menus and local listings note pro brands such as Redken for hair and PCA Skin for skincare—chosen to support healthy hair and complexion results. If you have sensitivities, ask your stylist for ingredient guidance before your appointment.

Question 3

How do I book an appointment?

Accepted Answer

The fastest way is to call the salon at (830) 351‑5058 during business hours. Individual stylists may also accept bookings directly

Question 4

Do you accept walk‑ins?

Accepted Answer

We do our best to accommodate same‑day/walk‑in requests when chairs are available, but appointments are strongly recommended—especially for color services, facials, or special‑event styling—to ensure proper timing and consultation.

Question 5

What’s your cancellation policy?

Accepted Answer

Out of courtesy for guests on our waitlist, please provide at least 24 hours’ notice if you need to reschedule or cancel. Individual stylists may specify their own 24‑hour policy on their booking pages.

Question 6

Do you offer bridal or event services (on‑site or in‑salon)?

Accepted Answer

Yes—our team creates wedding updos and special‑occasion hair in‑salon, and can consult on on‑site options depending on stylist availability and party size. Call the front desk to discuss date, timeline, and trial details so we can build a custom bridal plan.

Ashli’s “Off” Main Assistant

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